play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 3300874795
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number, followed by verification of the OTP (One-Time Password) sent to your number. This will securely log you in without requiring a password or email. The process streamlines the login process for easy access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If the OTP doesn't arrive after clicking "send," you can try again or seek assistance through the app's live chat support. If you still can't receive the OTP, contact the app's support system for further help.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, send your updated KYC details via email to our customer support team to facilitate account transfer. This will ensure a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and enjoy the updated app. This should allow you to play without any further problems.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you cannot withdraw bonus money, only the earnings from gaming activities. Withdrawals are restricted to the amount earned through gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception rather than the norm, given the app's generally efficient performance.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the winnings earned while playing games using the bonus amount. The bonus money itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and wait up to 24 hours for the withdrawal to be added to your wallet account. If the issue persists, contact their care centre for assistance. If your withdrawal request fails, rest assured that the funds will be added to your account within the specified timeframe.
In addition to our vast library of games, we provide exceptional customer service with a dedicated support team available 24/7 to assist you. Our team is committed to ensuring that you have a seamless and enjoyable gaming experience. To further enhance your experience, we offer attractive bonuses and promotions designed to increase your chances of winning big. Whether you're a seasoned player or just starting out, our bonuses and promotions are tailored to help you get the most out of your gaming experience. At play exchange, we believe that everyone deserves a memorable gaming experience. That's why we invite you to join our community today and embark on a journey filled with endless entertainment and rewarding opportunities. With our dedicated support team and exciting bonuses and promotions, you'll be just a click away from experiencing the ultimate gaming thrill.
At play exchange, the convenience and security of our customers are our top priorities. We offer support for a wide range of secure deposit and withdrawal methods, including credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies, ensuring seamless and hassle-free transactions. Our customers can enjoy secure and private transactions without worrying about the security of their personal and financial information. We also provide 24/7 customer support, available 365 days a year, to ensure that our customers have a smooth gaming experience without any complications. Our dedicated team is always ready to assist with any queries or issues via live chat, email, or phone, providing quick and effective resolutions to any problems that may arise. Our commitment to customer satisfaction and security is unwavering, and we strive to provide a safe and enjoyable gaming experience for all our customers. With our advanced security measures and dedicated customer support team, you can play with confidence, knowing that your gaming experience is protected and supported at all times.